Righteousness Index Questionnaire for Business Organizations

Yes. Since your RI framework is hierarchical, the questionnaire should follow the same tree structure and use multi-item Likert scales (commonly 1–5 or 1–7) so you can later test reliability (Cronbach’s α) and validity (EFA/CFA).

Recommended scale:

1 = Strongly Disagree
2 = Disagree
3 = Neutral
4 = Agree
5 = Strongly Agree


Righteousness Index (RI) Questionnaire for Business Organizations

Section A. Internal Righteousness (IR)

A1. Leadership Integrity

  1. Senior leadership demonstrates honesty in decision-making.
  2. The CEO acts consistently with stated organizational values.
  3. Top management admits mistakes when errors occur.
  4. Leaders avoid deceptive or misleading practices.

A2. Ethical Culture

  1. Employees feel encouraged to speak truthfully.
  2. Ethical behavior is valued in daily work.
  3. Employees trust organizational leadership.
  4. Ethical concerns can be openly discussed.

A3. Governance Fairness

  1. Decision-making processes are fair.
  2. Organizational policies are applied consistently.
  3. Conflicts of interest are properly managed.
  4. Leadership is held accountable for misconduct.

A4. Whistleblower Protection

  1. Employees can report wrongdoing safely.
  2. Retaliation against whistleblowers is prohibited.
  3. Reported ethical issues are taken seriously.

A5. Board Independence

  1. Independent directors provide meaningful oversight.
  2. The board challenges management when necessary.
  3. Governance decisions are free from undue influence.

Section B. External Righteousness (ER)

B1. Customer Righteousness

  1. Products/services are delivered honestly.
  2. Advertising is truthful.
  3. Customers are treated fairly.
  4. Complaints are resolved responsibly.

B2. Employee Righteousness

  1. Employees receive fair compensation.
  2. Employees are treated with dignity and respect.
  3. Workplace safety is prioritized.
  4. Discrimination is actively prevented.

B3. Supply Chain Righteousness

  1. Suppliers are treated fairly.
  2. The organization avoids exploitative sourcing.
  3. Supplier ethics are monitored regularly.
  4. Forced labor and child labor are prohibited.

B4. Investor Righteousness

  1. Financial reporting is transparent.
  2. Investors receive accurate information.
  3. The organization avoids misleading disclosures.
  4. Long-term value is prioritized over short-term manipulation.

B5. Social Responsibility

  1. The organization contributes positively to society.
  2. Environmental responsibilities are taken seriously.
  3. Community interests are considered.
  4. The company avoids causing unnecessary social harm.

Section C. Accountability for Wrongdoing (AW)

C1. Litigation History

  1. The organization has a low history of serious lawsuits.*
  2. Legal disputes are handled responsibly.

(*reverse-coded if needed)


C2. Regulatory Violations

  1. The organization complies with regulations.
  2. Regulatory violations are rare.
  3. Compliance failures are corrected quickly.

C3. Public Apology

  1. The organization publicly acknowledges mistakes.
  2. Leadership communicates transparently after failures.

C4. Corrective Action

  1. Corrective actions are implemented promptly.
  2. Root causes of misconduct are addressed.
  3. Systems are improved after failures.

C5. Repentance & Restoration

  1. The organization demonstrates genuine remorse after wrongdoing.
  2. Harmed stakeholders are fairly compensated.
  3. The organization learns from past mistakes.

Demographic / Organization Information

  1. Industry type: __________
  2. Organization size: __________
  3. Respondent role: __________
  4. Years with organization: __________
  5. Country: __________

Scoring Model


Research design recommendation

Use 3 respondent groups for stronger validity:

  1. Internal respondents
    • employees
    • managers
    • directors
  2. External respondents
    • customers
    • suppliers
    • investors
  3. Objective data
    • lawsuits
    • regulator penalties
    • public records